Terms & Conditions

TRADE CUSTOMS AND TERMS & CONDITIONS

Please read through our trade customs and terms & conditions outlined below. If you have any questions or would like more information, please contact us here.

CATALOG POSESSION

Possession of catalog(s) does not constitute an agreement to sell.

RETURNED GOODS

Materials must not be returned unless consent has first been obtained from Headwater. Date purchased, invoice number and serial number where used are requested.

Products ordered to customer's specifications are not returnable and requests for cancellation of orders will not be considered if the manufacture of the material is in process when request reaches our office.

PRODUCT CHANGES

The right is reserved to make changes in pattern, design or materials when deemed necessary, without prior notice. Products which have become obsolete by reason of design change or discontinued as a manufacture's item may not be return for credit.

ERRORS, SHORTAGES, ETC.

Claims for errors, shortages, etc. must be made in writing on receipt of goods, otherwise no allowance will be made. Check packing list and freight bill on receipt of shipment.

PRICES AND QUOTATIONS

All prices and quotations are subject to change without notice. Items not listed in this catalog will be quoted on application.

RESPONSIBILITY

We will not be responsible for delays resulting from strikes, accidents, negligence of carriers, or other causes beyond our control.

RISK

All goods are at the risk of the purchaser after they have been delivered by us to the carrier and receipt obtained for same (in good order). Claims for shortage or damage must be made to the carrier.

LIMITED WARRANTY

There are no warranties which extend beyond those of the manufacturer of the products shown herein. Headwater offers no warranty, either expressed or implied. Headwater will replace or allow credit for, at our option, such items as proven defective subject to manufacturer's decision.

LIABILITY

Headwater shall in no event be held liable for damages or delay caused by defective material and no allowance will be made for repairs or alterations, unless made by its written consent or approval. In the event that products are altered or repaired by others without prior written approval by Headwater all warranties are void. Equipment and accessories not manufactured by Headwater are warranted only to the extent of and by the original manufacturer's warranty.

Under no circumstances shall Headwater be held liable for any consequential or other damages, losses or expenses arising from installation, use or any other causes, regardless of advices or recommendations that may have been rendered concerning such installation or use of its products, nor shall Headwater be liable for penalties of any description.

Under no conditions will we allow charges for consequential damages, labor or other expense to replace defective goods.

TAXES

Any tax that may be imposed by law on the sale of articles made or sold by this company shall be added to the sale price of such articles.

TERMS

Please refer to individual invoices for terms. Finance charges will be imposed on all past due accounts at the maximum rate of interest allowed by law.

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TRADE CUSTOMS AND TERMS & CONDITIONS

CATALOG POSESSION

RETURNED GOODS

SPECIAL PRODUCTS

PRODUCT CHANGES

ERRORS, SHORTAGES, ETC.

PRICES AND QUOTATIONS

RESPONSIBILITY

RISK

LIMITED WARRANTY

LIABILITY

TAXES

TERMS

CONTACT US

FIND A PRODUCT

Search form

TRADE CUSTOMS AND TERMS & CONDITIONS

 CONTACT US

FIND A PRODUCT

CONTACT US

FIND A PRODUCT